Privacy Policy
Nakpil Eye Clinic and Vision Therapy Center
Introduction
Nakpil Eye Clinic and Vision Therapy Center ("we," "our," or "us") is committed to protecting the privacy and confidentiality of our patients' personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable laws.
Information We Collect
We may collect the following types of personal information:
- Identity Data: Full name, date of birth, gender, civil status, and government-issued IDs
- Contact Data: Address, phone number, email address
- Health Data: Medical history, prescriptions, diagnostic results, treatment records, and vision therapy progress
- Transaction Data: Billing information, payment records, insurance details
- Digital Data: Website usage, appointment bookings, and communications via email or messaging platforms
Purpose of Collection
We collect and process your data for the following purposes:
- To provide accurate diagnosis, treatment, and vision therapy services
- To maintain medical records and monitor patient progress
- To schedule appointments and send reminders
- To process billing, insurance claims, and payments
- To comply with legal and regulatory requirements
- To improve our services and patient experience
Data Sharing and Disclosure
We may share your personal data with:
- Licensed healthcare professionals involved in your care
- Insurance providers and third-party billing processors
- Government agencies when required by law
- IT service providers for secure data storage and system maintenance
We do not sell or rent your personal data to third parties.
Data Protection Measures
We implement appropriate organizational, physical, and technical security measures to protect your data, including:
- Secure electronic medical record systems
- Role-based access controls
- Regular system audits and backups
- Staff training on data privacy and confidentiality
Patient Rights
Under the Data Privacy Act, you have the right to:
- Access and request copies of your personal data
- Correct inaccurate or outdated information
- Withdraw consent to data processing (subject to legal and medical limitations)
- Lodge complaints with the National Privacy Commission
Data Retention
We retain patient records for a minimum of five (5) years or as required by law. Records may be archived securely for historical and research purposes, subject to anonymization.
Website and Digital Services
Our website may use cookies and analytics tools to enhance user experience. Any data collected online is treated with the same level of confidentiality as clinical data.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website and communicated through clinic notices.
Contact Us
For questions, concerns, or requests related to your personal data, please contact:
Data Protection Officer
Nakpil Eye Clinic and Vision Therapy Center
2nd Floor Volets Commercial Bldg., Emilio Aguinaldo Highway, Zone 4, Dasmariñas, Cavite